Quality Assurance

Your Qualmark® guide to quality. To cater for your preference or budget our Blue category properties have a 3 - 3+ grade and Gold properties a 4 - 4+ grade. 

Acceptable .  Meets customers’ minimum requirements. Basic, clean, and comfortable accommodation 

Acceptable.  Meets customers’ minimum requirements. Basic, clean, and comfortable accommodation 
Good.   Exceeds customers’ minimum requirements with some additional facilities and services

Good.  Exceeds customers’ minimum requirements with some additional facilities and services
Qualmark 3 star rating - Very good. Provides a good range of facilities and services and achieves good to very good quality standards. Very good. Provides a good range of facilities and services and achieves good to very good quality standards.
Qualmark 4 star rating - Excellent . Consistently achieves high quality levels with a wide range of facilities and services. Excellent. Consistently achieves high quality levels with a wide range of facilities and services.
Qualmark 5 star rating - Exceptional . Among the best available in New Zealand. Exceptional. Among the best available in New Zealand.
PLUS + Plus. Those offering a better range and quality of facilities and services within their grading are recognised with a "Plus".
Qualmark applied for - Indicates the property has joined Qualmark, but the grade is still being being finalised

Applied for. Indicates the property is undergoing an assessment for grading.
All tourism businesses that display the Qualmark® have undergone a rigorous on-site assessment identifying them as professional and trustworthy, so you can book with confidence.

 

Golden Chain
PO Box 5341
Christchurch
New Zealand

0800 80 GOLDEN
(0800 80 465 336) - NZ only

Tel: +64 3 358 0821
Fax: +64 3 358 5012
Email: res@mchg.co.nz